Privacy Policy

Onera ("us", "we", or "our") operates the Onera website and provides a suite of IT services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your personal data and your right to privacy.

We collect information that you provide to us, information that is automatically collected, and information from other sources.

Personal Information

You may provide us with personally identifiable information when you use our Service, such as when you fill out a contact form, subscribe to our newsletter, or purchase a service. This may include:

• Full Name
• Email address
• Phone number
• Company Name
• Billing Information

Technical and Usage Data

When you access our site, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Device information (e.g., operating system)
• Pages you visit, the time and date of your visit, and the time spent on those pages

Cookies and Tracking Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the collected data for various purposes:

• To provide, operate, and maintain our Service
• To process your transactions and manage your orders
• To respond to your comments, questions, and requests and provide customer service
• To send you technical notices, updates, security alerts, and support messages
• To send you newsletters or marketing communications (where permitted by law)
• To monitor and analyze trends, usage, and activities in connection with our Service
• To detect, prevent and address technical issues and fraudulent or illegal activity
• To comply with legal obligations

We do not sell your personal information. We may share information with third-party vendors and service providers that perform services for us, under the following circumstances:

• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Service Providers: We may share your data with third-party vendors that provide services such as payment processing, data analysis, and email delivery.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

The security of your data is a top priority. We use a variety of administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update or delete the information we have on you.
• The right of rectification.
• The right to object to our processing of your personal data.
• The right to data portability.
• The right to withdraw consent at any time.

Our Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@onera.com
• Address: 123 Tech Avenue, Silicon Valley, CA, USA